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Your login credentials are always sent to the email address you used for sign-up. Have you checked your inbox? Please verify your inbox first, and then inspect your junk/spam folder. If you still cannot find the email, please reach out to our support team. We’re here to assist you!
Upon signing up for the trial membership, you are granted 1 day of unlimited access to the content available. If you do not cancel your membership before the trial period concludes, your account will be automatically upgraded to the paid membership. The monthly cost is $59.99 (or the equivalent in your local currency, as initially mentioned on the payment page).
The monthly membership to our Portal is available to you at the price of $59.99 per month (or an equivalent in your local currency, as initially mentioned on the payment page). This subscription-based service ensures that your card is automatically charged every month, providing you with uninterrupted access to the content available on the Portal.
Upon the conclusion of your trial period, your card will be charged for a monthly membership at the price of $59.99 (or an equivalent in your local currency, as initially mentioned on the payment page) unless you unsubscribe before the trial period ends. The date of the first payment will be established as your billing date. If your next billing date falls on a day that does not exist in a given month, the payment will be processed on the last day of that month.
Certainly, you will receive a confirmation email containing transaction details at the email address you used for signing up.
To cancel your subscription and membership (both free and paid), please navigate to the “My Account” section of the site you are a member of. Follow the relevant link to “Remove Your Account.”
Indeed, you will receive a confirmation sent to the email address you used during the sign-up process.
The confirmation has been sent to the email address you used for signing up. Kindly check your inbox. If you cannot locate the email, please also inspect your junk/spam folder.
To request a refund, please get in touch with our Support team. Refunds will be processed following an investigation on a case-by-case basis. Factors such as received complaints or feedback from other customers will be taken into consideration. For recurring billing, only the most recent payment will be refunded. If a refund is issued for recurring billing, it will lead to the immediate cancellation of the recurring service. Similarly, a refund for fees related to any nonrecurring service will result in the immediate termination of access to that service.
Your initial password was sent to you via the email address used during the sign-up process. If you haven’t changed it, you can still find it in your inbox and use it for login.
Alternatively, you can use the ‘Forgot my password’ option to reset your password. Click on Login and then select ‘Forgot your password?’. Enter the email address associated with your account. Please check your inbox. If the email is not found, also inspect your junk/spam folder.
We’ve developed a portal that is compatible with various devices, including mobile phones, tablets, and laptops. As a member, you can log in to the portal and optimize your experience across all your devices.